At shikshakshop.com, customer satisfaction is our priority. Our refund policy is designed to ensure fairness and transparency:
Eligibility:
Refunds are available for the original buyer only. Products that are damaged, defective, or incorrect qualify for a refund or replacement. Requests must be submitted within 7 days of receiving the product.
Non-Refundable Items:
Downloadable digital products are non-refundable unless defective. Products damaged due to misuse are also not eligible for a refund.
Refund Process:
To request a refund, please contact support@shikshakshop.com with your order details. Once the returned product is verified, the refund will be processed using the original payment method.
Shipping Costs:
If the product is defective or incorrect, we will cover the return shipping cost. For other returns, the customer is responsible for return shipping.